Legal - Privacy Policy

Key Details

This website’s privacy policy describes how we protect and make use of the information you give the company when you use this website.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version is published on this page.

This website privacy policy was updated on: 03/03/2023

If you have any questions about this policy, please email:


We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.

We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

What data we gather

We may collect the following data:

  • Website Usage Data
  • Personal contact details if contact is made via contact page, or a booking is made for an activity or activity package.
  • Personal contact details when you arrive at our centre to fill in our disclaimer policy will be kept for insurance purposes but not for email data unless agreed to.
How we use this data

Collecting website usage data helps us understand how you use our service and enables us to streamline it for future use.

Any contact details we collect from you are purely as reference for payments against activities and packages, contact details will be used to supply you with information regarding your purchase. We do not share or sell your information to anyone unless they are a third party activity provider who will manage part of your booking. In that situation the only information shared is your group name and a contact number.

We may send you promotional information about our services and special offers if you opt in

What is a cookie?

A cookie is a small file placed on your computer's hard drive. It enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies

We may use cookies to:

  • Analyse our web traffic using an analytic page which helps us improve the website structure.

Cookies do not provide us with access to your computer or any information about you other than what you choose to share with us.

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

Controlling information about you

When you make a booking or contact us and fill out a form on our website you will see tick boxes allowing you to: -

  • opt-in to receive communication from us

We will never lease, distribute or sell your personal information to third parties. Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.


We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

Links from our site

Our website may contain links to other websites. Please note that we have no control of websites outside the domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.